Life Time State Privacy Notice at Collection and Privacy Rights
Effective Date: July 1, 2024
Certain states, including California, Colorado, Connecticut, Texas, Utah, and Virginia require additional information regarding our privacy practices and your privacy rights. Depending on whether you are a resident of those states ("Consumer"), we provide you additional notices about our privacy practices and consumer rights relating to your personal information or personal data, as defined under those laws ("Personal Information").
Life Time, Inc., and its Life Time branded affiliates and subsidiaries, including, without limitation, Life Time Digital, LLC (collectively, “Life Time,” “we,” “us,” or “our”) provides this State Privacy Notice at Collection and Privacy Rights (the “State Privacy Notice”) to supplement the information contained in the Life Time Privacy Policy. Where we specifically identify certain states, these additional disclosures apply to residents in those states.
Table of Contents
- California, Colorado, Connecticut, Texas, Utah and Virginia - Notice of Information Collected and/or Disclosed
- Collection and Use of Personal Information
- Disclosures of Personal Information for a Business Purpose
- Sales of Personal Information
- Sensitive Personal Information
- Global Privacy Control
- Your Consumer Rights and Choices
- Exercising Your Privacy Rights
- Notice of Financial Incentive
- Changes to our State-Specific Privacy Notice
- Contact Information
California, Colorado, Connecticut, Texas, Utah and Virginia - Notice of Information Collected and/or Disclosed
The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) and privacy laws in Colorado, Connecticut, Texas, Utah, and Virginia afford consumers residing in those states certain rights with respect to their Personal Information. If you are a California resident, including a business contact of one of our vendors or other type of business which transacts with Life Time (collectively, “CA Business Contact”), or a Colorado, Connecticut, Utah, and Virginia resident, this section applies to you.
If you are a California employee, employee applicant, or contractor of Life Time, please refer to the Life Time Privacy Notice for California Consumers/Employees for a description of Life Time’s privacy practices that apply in that context.
Collection And Use of Personal Information
We may collect Personal Information from you in a variety of different situations, including, but not limited to our websites, your mobile device, through email, in physical locations, through the mail, over the telephone, and/or in any other situation where we interact with you. More specifically, Life Time collects the following categories of Personal Information from its Consumers, which will depend on the particular Business Purpose for which we collect it:
Categories and Examples of Personal Information | Uses of Personal Information |
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Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, phone number, email address, account name, date of birth, names of children who use club services, photos. CA Business Contact: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, phone number, email address, account name. |
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California Customer Records or similar information in states with applicable privacy laws. A name, signature, physical characteristics or description, address, telephone number, date of birth, financial account information, credit card number, debit card number, photos, medical, health, exercise, or sleep information. CA Business Contact: Signature, business address, telephone number. |
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Protected classification characteristics under the applicable state privacy laws or federal law. Age, marital status, medical condition, physical disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status. CA Business Contact: None. |
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Commercial information. Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. CA Business Contact: None |
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Internet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. CA Business Contact: None |
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Geolocation data. Approximate physical location based on IP address. CA Business Contact: None. |
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Audio, visual, or sensory data. Audio, visual, heart rate, pulse, and other exercise activity data. Video recordings when you visit our Life Time clubs or other Life Time facilities. CA Business Contact: None. |
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Professional or employment-related information. Job title or related information. CA Business Contact: Job title. |
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Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, or behavior. CA Business Contact: None. |
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Sensitive Personal Information. Driver’s license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code in order to process payments; racial or ethnic origin; Social Security Number, citizenship or immigration status, personal information collected and analyzed concerning a consumer’s health (including mental or physical health diagnosis); personal data collected from a known child, the contents of a consumer’s mail, email and text messages, unless the business is the intended recipient of the communication. CA Business Contact: None. |
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We may collect the personal information that you provide about other individuals in certain cases. For example, we may collect information about other individuals from your contact list, with your permission, from your mobile device for the purposes of enabling you to easily share guest passes, event invitations, and more. By providing such information, you are representing that you have the required permissions and consents to disclose such information.
Personal Information does not include deidentified information or aggregate consumer information.
Life Time obtains the categories of Personal Information listed above from the following categories of sources:
- Directly from you. For example, from forms you complete or products and services you purchase, or when you communicate with us about our ongoing business relationship.
- Indirectly from you. For example, from observing your actions on our website or from information your computer or mobile device transmits when interacting with our website or mobile applications, among other things.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, Life Time has disclosed the following categories of Personal Information for a business purpose to the following categories of recipients:
Category of Personal Information | Categories of Recipients |
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Identifiers. | Service providers, web hosting and internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising. |
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) or in the applicable state laws. | Service providers, information technology, customer service, data analytics, marketing and advertising. |
Internet or other similar network activity. | Service providers, web hosting and internet service providers, information technology, cloud service, data analytics, marketing and advertising. |
Geolocation data. | Service providers, web hosting and internet service providers, information technology, cloud service, data analytics, marketing and advertising, our affiliated entities. |
Sensory data. | Service providers, web hosting and internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising. |
Inferences drawn from other Personal Information. | Data analytics, marketing and advertising. |
Sensitive Personal Information. | Service providers, web hosting and internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising. |
Retention of Personal Information
We will not retain your Personal Information for longer than is reasonably necessary to carry out the purposes we disclose in this policy.
Information Relevant to California and Other States
Targeted Advertising and California Sharing of Personal Information
The CPRA requires that we notify you if we “Share” your Personal Information with third parties. For purposes of the CPRA, “Sharing” means that we make available or otherwise disclose your information to third parties for cross-context behavioral advertising, such as targeting of advertising to you based on your Personal Information obtained from your activity across businesses, websites, apps, and services other than our Services.
Similarly, Colorado, Connecticut, Texas, Utah, and Virginia requires that we notify you if we use your information for Targeted Advertising. “Targeted Advertising” means displaying advertisements to you where the advertisement is selected based on Personal Information obtained from your activities over time and across non-affiliated websites or online applications to predict your preferences or interests.
Accordingly, we “Share” and use your information for Targeted Advertising. Specifically, we disclose your we disclose your identifiers and internet or other network activity with Service Providers. Life Time does not presently Share your Personal Information (as described above) in California, Colorado, Connecticut, Texas, Utah, and Virginia. At such time that Life Time does undertake Sharing in these states, you will be given an option to opt-out of sharing or Targeted Advertising through this Privacy Notice.
Sales of Personal Information
California law provides for certain disclosures about Personal Information we “sell,” which means certain scenarios in which Life Time has disclosed Personal Information with third parties or affiliates, in exchange for valuable consideration, which could include situations where we “Share” your personal information as described above for cross-context behavioral advertising. In the preceding twelve (12) months, Life Time has not sold Personal Information to the extent “Sharing” is considered a “sale” (as described above).
Sensitive Personal Information
Privacy laws in California, Colorado, Connecticut, Texas, Utah, and Virginia specify certain rights with respect to our collection of certain information those laws designate as “Sensitive Personal Information.” We obtain consent to collect that information in those states where consent is required. Moreover, each state’s privacy laws may consider different pieces of information to be “Sensitive Personal Information.” When we notify residents of certain states that we collect Sensitive Personal Information, that means that we collect Sensitive Personal Information within the meaning of the law of that particular state. We collect Sensitive Personal Information in California, Colorado, Connecticut, Texas, Utah, and Virginia. We collect the types of Sensitive Personal Information, to the extent included in your state’s definition, listed above in the Categories of Personal Information we collect. We do not use Sensitive Personal Information to infer characteristics about you.
Global Privacy Control
You can also opt out of certain sharing and sales by visiting our Services with a recognized universal choice signal enabled (such as the Global Privacy Control). Please note that, depending on which opt-out preference signal you use, our processing of the signal may be limited to the specific browser or device that you are using. You may need to renew your opt-out if you use a different browser or device to access our Services.
Your Consumer Rights and Choices
Subject to certain limitations, depending on our state of residence, you have the right to (1) request to know more about the categories and specific pieces of Personal Information we collect, use, disclose, and sell, and to access your information, (2) request deletion of your Personal Information, (3) request correction of your Personal Information and (4) not be discriminated against for exercising these rights. If you are a Texas resident, you may have the right to receive a copy of the Personal Information that you have provided to us in a portable and, to the extent technically feasible, readily usable format.
Exercising Your Privacy Rights
To exercise the rights described above, please submit a verifiable consumer request to us by either:
- Calling us at 1-877-583-7866
- Accessing our Request Portal (external link - opens in a new window)
Only you, or a person authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. If we receive your request from an authorized agent and they do not provide a valid power of attorney, we may ask the authorized agent to provide proof that you gave the agent signed permission to submit the request to exercise rights on your behalf. In the absence of a valid power of attorney, we may also require you to verify your own identity directly with us or confirm to us that you otherwise provided the authorized agent permission to submit the request. If you are an authorized agent seeking to make a request, please call 1-877-583-7866.
You may appeal a decision relating to your consumer privacy rights request by contacting us at 1-877-583-7866 or at privacy@lt.life. The privacy@lt.life email address is intended only for appeals and general inquiries, and we will NOT respond to consumer rights requests submitted to this email address. If you would like to submit a verifiable consumer rights request, please do so via one of the two designated methods described above. If you have concerns about the result of an appeal, you may contact the attorney general in the state where you reside.
Notice of Financial Incentive
We provide discounts, rewards, exclusive offers, or other benefits to customers who sign up to join our LifeShop Rewards Program or who participate in a promotional campaign. These offerings may constitute “financial incentives” or “bona fide loyalty programs” under certain state privacy laws (for simplicity, we refer to these collectively as “financial incentives”). If you decide to participate in a financial incentive, we collect personal information from you, such as identifiers (like your name, email address), commercial information (like purchase history), and inferences (collected through cookies, web beacons, and other technologies, like products viewed).
Life Time uses your Information to facilitate the Rewards Program and to improve its business. We may disclose this Information to our service providers, contractors, and consultants who perform services on our behalf. Service providers may include, without limitation, entities such as analytics service providers, cloud-hosting services, account-related services (including updating of financial information and communications related to collections), database service providers, and backup and disaster recovery service providers. Additional entities may include our marketing and advertising partners, including for the purpose of engaging in targeted advertising and other marketing activities. We do not share or sell personal information to third parties for their marketing purposes.
You can opt into a financial incentive by following the sign-up or participation instructions provided, and you have the ability to opt-out at any time by following the instructions set forth in the applicable loyalty program or promotional campaign or contacting us at shop@lifetime.life. If you request that we delete any of your personal information that is essential to providing you with the financial incentive, we will not be able to provide you with the benefits of that program (e.g., if you ask us to delete your email address, we will no longer be able to provide you with the LifeShop points).
In some cases, we may provide additional terms and conditions, which we will provide to you when you sign up. The value of your personal information is reasonably related to the value of the offer or discount presented to you.
Changes to Our State-Specific Privacy Notice
We may change this privacy notice from time to time. If we make changes to this privacy notice, we will notify you by revising the Effective Date at the top of this policy and in, in some cases, we may provide you with additional notice, such as adding a statement of notice on the App and Website or sending you a notification. We encourage you to review this policy regularly to stay informed about our information practices and the choices available to you.